This message contains the
results to the recent TntMPD survey.
Thank you to the 801 people
who responded to the survey. The results were very helpful. In fact, even
though we couldn't answer questions individually, we created an 18-page FAQ
that is now available (with hyperlinks) on the TntMPD website.
Here are some of the
highlights of the survey results:
Question #1: If you raise your own support but don't
use TntMPD, why not?
(About 1/4th of the
respondents do not use TntMPD, so these percentages represent those 200.)
--I have a system that works
for me (32%)
--I've heard about it, but
haven't done anything (25%)
--I don't know how to use it
(23%)
--I've downloaded it but
haven't used it (19%)
--I use a Mac (6%)
--Other (24%)
The remaining questions are based on the
600 users who do use TntMPD.
Question #2: How often do
you use these features? (This is an average based on the 1-4 rating scale you
used.
1=Never use, 4=Use Often
Downloading Gifts from the
Web -- 3.88
Managing contact names &
addresses -- 3.66
Using TntSync
-- 2.88
Mail merge prayer letter --
2.77
Use Late Donor Report --
2.75
Recording tasks I have done
(History) -- 2.71
Manually Entering Gifts --
2.43
Creating tasks to do in the
future -- 2.31
Using Appeals -- 2.14
Use Birthday/Anniversary
Info -- 1.91
Sync with Outlook -- 1.89
Sync with Outlook, then
Palm/Pocket PC -- 1.67
Look at my database in
Access -- 1.36
Question #3: What are your three favorite features of
TntMPD?
Downloading
Gifts -- 584
Keeping Contact Info Current
-- 385
Tracking History with a
Contact -- 237
Name/Address Updates from
CCC -- 213
Analysis View & Graphs
-- 173
Late Donor Report -- 159
Gift-Automation (Auto-Tasks)
in response to new gifts -- 97
Keeping on top of Tasks --
64
Tracking Appeals -- 31
Other -- 25
Question #4: Do you have any tips to
help others use TntMPD?
210 people gave suggestions,
the most common one being: "Just do it!" The best of these tips will
be incorporated into our Handy Reference Guides and CSU Seminar.
Question #5: Do you have any questions or is there something
you don't understand?
342 people responded to this
question. We've distilled these into 53 "FAQs"
that are now posted on the TntMPD website. You can click here to see these; if
you submitted a question, it's likely your question was answered.
http://www.tntware.com/tntmpd/faq/2005survey/index.htm
The most commonly asked question (44 of
the 342) was simply "How can I learn more?".
Here are a few ways:
2. Pick up the 16-page, full
color TntMPD Handy Reference Guide packet this summer at the U.S. Staff
Conference; this will be available for a nominal cost of just $1 to cover the
cost of printing.
3. Attend one of the TntMPD
seminars during the optional seminars. Come early as these sessions are always
full!
4. Download--or view
online--the complete user guide Exploding TntMPD. http://www.tntware.com/tntmpd/userguides.htm
Thank you for taking time to
fill out our survey. It's already helped as we were able to create a helpful
FAQ page this week. And it will help missionaries in more than 40 mission
agencies who are using TntMPD.
In Christ,
Bob MacLeod
Communications Director
Financial Services Group